Innovative tool for seamless documentation of service processes
Rosenberger Service App seamlessly documents individual and pre-defined work steps of an installation, removal and service process, guaranteeing high quality of performance.
The app guides the user or technician step by step through the individual work steps and obliges him to enter comments or to create photos.
An integrated diagnostic function ensures that every installation, removal or service is carried out with due care.
How Service App works
Installation of the app and registration
Install the service app on your IOS or Android device. Scan the QR-code and get started!
Identification of the product to be installed by scanning a QR-code
Start of the installation / removal / service process
After successful identification, you will be guided step by step through the individual work steps
Transfer of the data to the IoT platform
All information recorded in the app will automatically be stored on the Rosenberger IoTplatform and used for testing and for administrative purposes.
PDF report of the process carried out
One App Countless Possibilities
The modular structure of the app allows a wide range of applications, including:
Installation of GPS devices (with diagnosis of all function signals)
Installation of spare parts
Inventory recording with damage documentation
Implementation and documentation of various, customer-specific processes
Which processes do you want to automate?